ANY DVD CONVERTER / ANY VIDEO CONVERTER

• Q1: Audio tracks does not sync with moving pictures. why?

You can solve the problem by setting the A/V Sync. Please go to the right pane of the main window of Any Video （DVD） Converter, unfold Audio Options, and then set "A/V sync" option to "Default". It's recommended to close other programs especially anti-virus before encoding.

You can also click Edit > Options > Video, and you will find "Default sync factor" control bar. It's a factor to reach synchronization. The bigger value you move to, the better accuracy of sync you will get, meanwhile, the encoding duration will also become longer.

Or, please add source video to Kmplayer, right-click on the preview window, click Media Info, and then set the video framerate and audio sample rate parameters in Any Video (DVD) Converter according to the Media Info to try again.

Please note that some source video files may be encoded with defects that would disrupt or mislead the converting process. This sometimes will cause converting errors and the out-of-sync problem. In this case, it’s suggested that you change output format or the input files.

Notes for installing KMPlayer:

After installation process, when you press 'Next', you will be asked whether to install "PandoraTV Ask Toolbar", please simply uncheck all the three options to ignore these garbage toolbars. Otherwise, it will changed your default search engines in IE and Firefox, as well as the homepage.

 

• Q2: Is sound normalization available?

Yes. Click the menu Edit > Options > Audio, adjust the sound normalization in the Audio Volume pane.

 

• Q3: Can I disable the audio in the video?

Yes. Go to the right pane in the main window of Any Video (DVD) Converter, find Audio Options, and choose “Yes” as the attribute of Disable Audio.

 

• Q4: How to get better audio quality?

Default A\V Sync renders better converting quality. You may also set higher Audio Bitrate and Audio Sample rate to get better audio render.

 

• Q5: My output video is twice of the original video playback speed. Is there a fix?

For some special videos, the duration of the output video is only half the time or twice of the input video duration. Please check "Avoid incomplete conversion" by menu Edit --> Options --> Advanced and try again.

You can try to solve this problem by adding this command line –speed x to the “Additional MEncoder options” under the Advanced tab of the Options window. (x=Output video duration/ Input video duration)

Supposed the original video duration is 30 seconds, but output is 15 seconds, so you can add this command line -speed 0.5 to “Additional MEncoder options” to try again.

If original video duration is 30 seconds, but output is 60 seconds, you should use this command line –speed 2.0 instead in the “Additional MEncoder options”.

 

• Q6: The converter doesn’t convert the entire video. It shows complete when encoding status reaches 70% or so. Why?

The problem may be caused by the bad frame. You can skip this bad frame by checking "Avoid incomplete conversion" option under the “Advanced” tab of the Options window.

You may also set video bitrate and audio samplerate according to values of the original video.

 

• Q7: My output video is upside-down. Is there a fix?

A: There are two solutions available:

1. Change the video effect: Highlight the video in the left pane, click Video Crop Effect tool under the preview window, click Video Effect tab from the popup window, click Other Effect option, and then choose Flip Vertical from drop-down list.

2. Use command line: Add this command line -vf flip to the “Additional MEncoder options” (Edit > Options > Advanced).

Tips:

-vf rotate=0: Rotate by 90 degrees clockwise and flip (default).

-vf rotate=1: Rotate by 90 degrees clockwise.

-vf rotate=2: Rotate by 90 degrees counterclockwise.

-vf rotate=3: Rotate by 90 degrees counterclockwise and flip.

-vf flip: video upside-down

 

• Q8: I receive “Insert failed” message while trying to add a video. Any idea?

It’s quite possible that your input file name or file path contains special (non-English) character which cannot be recognized by the converter. Please modify the file name or file path, and then try again.

 

• Q9: How to add external subtitles to the videos?

If your video doesn’t include any subtitles, you can add a .srt file to this video folder, and then convert this video using Any Video (DVD) Converter. Click how to add external subtitles to video for a step-by-step guide.

 

• Q10: I cannot convert the external subtitles into the output file. Why?

Firstly, please be sure to select the external subtitles from the Subtitle option under the Audio Option in the right pane.

Secondly, please click Edit >Options >Subtitles, and then choose an encoding format according to your subtitles’ encoding format, such as UTF-8, from the drop-down list of “Default subtitle encoding” option.

 

• Q11: How to keep the output video’s frame size the same as input video?

You can choose the Customized AVI (MP4) Movie as output profile, then go to the right pane of the program and unfold the Video Option. You will find the Frame Size option, please set it to Original.

 

• Q12: The quality of output files is not very good. How can I improve it?

Generally speaking, the output quality can be improved by modifying "Video Size" and video "Bit Rate". After you highlight the loaded file into the program, you will be able to modify them on the right panel of the main interface. But in certain format, there would be some limitations. And also, the output files would be in a larger size if you set larger values for these two items.

 

• Q13: Can I remove the video codec from the output file name?

Yes. Click menu Edit > Options > Advanced, and uncheck “Add video codec name into the output file name” option.

 

• Q14: I cannot preview video within the converter. Is there a fix?

Click Edit->Options->Video, and then switch to another video driver to try again.

 

• Q15: Can I preview video in a big window?

No. The current version doesn't support preview video in a big window. You can use VLC Media Player, KMPlayer to view the files at first.

 

• Q16: Can I restore default video and audio settings?

Yes. Open Registry Editor (Start, Run, REGEDIT) and navigate to: HKEY_CURRENT_USER\Software\AnvSoft\Any DVD Converter Professional\ Setting. Right click on “Setting” folder and click “Delete.

 

• Q17: The output *.avi video playback is too fast in PowerPoint. Any solution?

Please convert the source video to *.wmv format instead of *.avi format, because *.wmv has better compatibility with PowerPoint.

 

• Q18: I cannot load VOB files from the "Video_TS" folder of a standard DVD. Why?

Our software is just a video conversion tool, so it will not do a good job on DVD conversion. If you can remove the encryption of the DVD by other third-party program, such as DVD Decryptor, our software will be able to convert the decrypted VOB files.

 

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